FAQ's
Ilkeston, Derbyshire, DE7 8FE & Beeston, Nottinghamshire, NG9 2NR
Frequently Asked Questions
At We Fix Feet, we understand that you may have questions regarding our services, treatments, and clinic policies. Below are some of the most frequently asked questions to assist you.
1. Do I need a referral to see a podiatrist?
No, you do not need a referral to see our podiatrists. You can schedule a consultation directly by contacting us or using our online booking system.
2. What should I expect during my first visit?
During your initial appointment, our podiatrist will conduct a comprehensive assessment of your foot health, including medical history, physical examination, and, if necessary, diagnostic tests. Based on the findings, a tailored treatment plan will be discussed with you.
3. How long does a typical appointment last?
Initial assessments typically last up to 30 minutes, allowing us to understand your condition and discuss treatment options thoroughly. Depending on the treatment required, follow-up appointments may vary in length.
4. Are your podiatrists registered with the Health & Care Professions Council (HCPC)?
Yes, all our podiatrists are registered with the HCPC, which ensures they meet the required standards for training, professional skills, and behaviour.
5. What conditions do you treat?
We treat a wide range of foot and lower limb conditions, including but not limited to:
● Heel pain
● Plantar fasciitis
● Achilles tendinitis
● Sports injuries
● Ingrown toenails
● Corns and calluses
● Diabetic foot care
6. Do treatments hurt?
Our goal is to provide effective treatment with minimal discomfort. Some procedures may cause slight discomfort; however, we use techniques and, when necessary, local anaesthesia to ensure your comfort during treatment.
7. How can I book an appointment?
You can book an appointment by calling us at 0115 9328832 or using our online booking system.
8. What should I bring to my appointment?
Please bring any relevant medical records, a list of current medications, and the footwear you use regularly, especially if your visit concerns biomechanical issues or sports injuries.
9. What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards, and contactless payments.
10. Where are your clinics located?
We have clinics in Ilkeston and Beeston:
● Ilkeston Clinic: 94 Bath Street, Ilkeston, Derbyshire DE7 8FE
● Beeston Clinic: 8 Wollaton Road, Beeston, Nottinghamshire NG9 2NR
11. What is the process for getting custom orthotics at We Fix Feet?
Our custom orthotics process involves:
● Comprehensive Assessment: We thoroughly evaluate your foot mechanics, including a postural analysis, to understand your specific needs.
● 3D Scanning: We use advanced 3D scanning technology to create a precise model of your feet and design orthotics that fit perfectly.
● Manufacturing: Your custom orthotics are crafted using high-quality materials with a 10-year guarantee, ensuring long-term support and comfort.
● Fitting and Follow-Up: Once your orthotics are ready, we’ll ensure they fit correctly and guide their use. Follow-up appointments are scheduled to monitor your progress and make any necessary adjustments.
12. How do I care for my orthotics?
To maintain the longevity and effectiveness of your orthotics:
● Cleaning: Wipe them with a damp cloth and mild soap. Avoid soaking them in water or exposing them to direct heat sources.
● Inspection: Regularly check for signs of wear and tear. If you notice any issues, contact us for an evaluation.
● Footwear: Use your orthotics with appropriate footwear that provides adequate support.
13. What is Shockwave Therapy, and how can it help me?
Shockwave Therapy, or Extracorporeal Shockwave Therapy (ESWT), is a non-invasive treatment that uses high-energy sound waves to stimulate healing in damaged tissues. It’s effective for conditions such as plantar fasciitis.
Please note that these FAQs provide general information and should not replace personalised advice from a qualified healthcare professional. It is important to consult with a trusted podiatrist to assess your individual case and determine the most suitable treatment plan for your condition.
